Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

1.1 Personal Information

When you place an order or create an account with Teveba, we collect personal information necessary to process and deliver your order. This includes:

• Full name and contact details (email address and phone number)
• Delivery address and postal code
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Dietary requirements and special instructions

1.2 Technical Information

We automatically collect certain technical data when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Cookies and similar tracking technologies
• Pages visited and time spent on our website

2. How We Use Your Information

Teveba uses your personal information for the following purposes:

1. Order Processing: To prepare, deliver, and fulfill your pizza orders accurately and efficiently
2. Customer Service: To respond to your inquiries, resolve issues, and provide support
3. Account Management: To maintain your account, save preferences, and streamline future orders
4. Marketing Communications: To send promotional offers, special deals, and updates (with your consent)
5. Service Improvement: To analyze trends, improve our menu, and enhance user experience
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with:

• Delivery Partners: To facilitate timely delivery of your orders
• Payment Processors: To securely process your transactions
• Service Providers: Third-party vendors who assist with website hosting, analytics, and customer support
• Legal Authorities: When required by law or to protect our rights and safety

4. Data Security

Teveba implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technology for sensitive data transmission and regularly update our security protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured, commonly used format

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain website functionalities.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

Teveba reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.

9. Contact Us

Thank you for trusting Teveba with your personal information. We are committed to protecting your privacy while delivering delicious pizza to your doorstep.